Your Customized Benefits:
- Stockage gratuit de vos commandes jusqu’à 2 mois
- Courier delivery available upon request
- Product returns accepted for up to 30 days (instead of 14 days)
1 month to return your products
As a business customer, you have up to one month to return any products that do not meet your needs (except for special orders).
To return the item, please follow these steps:
- Print your purchase order or invoice
- Mail the package to the following address: La Quincaillerie – Attention: Returns Department – 15 rue du Cardinal Lemoine, 75005 Paris
- or drop off the package at the La Quincaillerie Bathroom Accessories store at 7 Boulevard Saint Germain, 75005 Paris
To ensure we can accept your return, please pack your items securely so they arrive in perfect condition.
Upon receipt of the products, a refund will be issued within 7 days.
Need help?
Contact our furniture and interior design professionals:
- Furniture Handle Store: meubles@laquincaillerie.com
- Door Handle Store: portes@laquincaillerie.com
- Bathroom Accessories Store: complements@laquincaillerie.com
- Online store: ecommerce@laquincaillerie.com
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